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Print Solutions April 2006

Cover Story

TOP 100 Manufacturers — Growth Strategy

DIGITAL PRINTING
Images

Plugging Into the Digital World

Three manufacturers in the Top 100 improved their digital printing capabilities to increase sales and open doors to new markets.

by LaShell Stratton

Growth Names2.eps logo Compuset 4c.tif

Company: Compuset Printing

Headquarters: Pointe-Claire, Quebec, Canada

Founded: 1979

Principal: Kevin P. Cross, President

Employees: 65

Business in Brief: Compuset Printing is a commercial printer with digital and offset capabilities, fulfillment and warehousing facilities, and computerized activity reporting. The company offers a wide array of products, including annual reports, direct mail, posters, packaging and backlit signs.

Sales increase from FY 2004 to FY 2005: 16.7%



Of all the printing industry segments, digital printing is the fastest growing. According to an InfoTrends study, The Evolving U.S. Digital Color On-Demand Printing Opportunity, the digital color market will grow by 20 percent annually through the end of the decade, “creating radical shifts in revenue and page volume and transforming the face of the printing industry.”

Many distributors see the value in what digital printing technology can offer their customers in contrast to traditional offset presses. Digital printing not only gives distributors the ability to create static and variable products in color, but also can reduce waste and shorten press time. Customers spend less money on inventory and storage with the help of digital printing’s print-on-demand capability. With variable data printing, distributors can pitch programs that are designed specifically for 1-to-1 marketing campaigns. These distributors can tout 1-to-1 marketing case studies and statistics that show higher return on investment than traditional mass marketing techniques.

Several manufacturers have purchased or upgraded digital printing equipment to stay competitive, but the decision can mean a large capital investment. For the manufacturers featured in this article—Compuset Printing, Pointe-Claire, Quebec, Canada; Wayne Trademark Printing & Packaging, High Point, N.C., and Total Printing Systems, Newton, Ill.—expenditures on technology, staff training, and facility expansion ranged from $500,000 to $4.5 million. But all of the company principals say they expect high returns on their investments.

Three and half years ago, Compuset Printing purchased a 46,000 square foot, state-of-the art, dust-free facility with temperature and humidity control, the first step in a 3-year business plan that Compuset President Kevin Cross says was meant to “increase our output and make us more competitive.”

The plan focused on digital printing. The company’s prepress system was revamped with the installation of Heidelberg’s Prinect Workflow and Suprasetter Computer-to-Plate systems. Because of this change, Cross says the prepress department can now interface with the Compuset press system or bindery division. The company also improved its proofing capabilities with a Kodak digital system. This was in addition to the installation of new Polar cutting and Bobst die cutting machines.

Compuset completed its 3-year business plan in February by installing Canada’s first Heidelberg Speedmaster XL 105. Cross says the oversized press, 29 1/2 x 41 1/3-inch compared to the traditional 28 x 40-inch press, will increase the company’s productivity and cost-effectiveness. The Speedmaster XL 105 can run 18,000 sheets per hour with make readies in 20 minutes. Also, the press can handle up to 40-pt. board for packaging products, Cross says.

Technological improvements cost roughly $4.5 million, but Cross considers it worth the investment. “We wanted to be very competitive but not necessarily by cutting prices,” Cross says. “To stay competitive in this business, you have to be a step ahead in technology. We needed this equipment. Now we’re getting orders 24 hours ahead of their proofs.”

The upgrades meant additional training and some reorganization. The new press runs more efficiently and requires fewer operators, but Cross says it did not lead to downsizing. “Instead of getting rid of one of our plate-makers, we simply converted their job to a CSR,” he says.

To promote the company’s new capabilities, Compuset organized a seminar for 35 customers and prospects last November, demonstrating various aspects of print production by following a Christmas card print job through the production cycle. The seminar was designed and presented by Compuset staff, instructors from Heidelberg and supplier professionals.

Cross says these changes and upgrades led to the company’s sales increases, “and we expect 25 to 30 percent growth because of these increases in technology.”

Carol Kevin Compuset.tif
Compuset Printing President Kevin Cross and Carol Wood, Compuset vice president, stand outside of the company’s manufacturing facility. Within the past three years, Compuset has upgraded its digital printing capability.
KevSuprasetter Compuset.tif
KevXL105 Compuset.tif
Top, Compuset Printing President Kevin Cross stands next to the company’s new Heidelberg Suprasetter Computer-to-Plate system, one of many purchases that the company made as part of its 3-year business plan. Bottom, Cross stands next to the company’s new Heidelberg Speedmaster XL 105.
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