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Print Solutions January 2006

INDUSTRY NEWS

Workflow: Outsourcing Still Important After Acquiring Relizon
Now that it has completed the purchase of Dayton, Ohio-based The Relizon Company, Workflow Management Inc., will be a “document provider and outsourcing powerhouse” that will rely on independent manufacturers as well as its own printing facilities to produce jobs, said Greg Mosher, chairman and CEO of the combined firm, during a conference call with reporters Dec. 1.

Greenwich, Conn.-based Workflow Management, the parent company of WorkflowOne, United Envelope and Freedom Graphics, will have more than 5,000 employees, 32,000 clients and $1.2 billion in annual revenue.

Prior to its purchase by Workflow Management, Relizon was privately held by The Carlyle Group, a Washington, D.C.-based private equity firm that had purchased the major direct-selling manufacturer in June 2000 for $360 million in cash. Mosher said that Relizon was an ideal acquisition candidate because of its long-term relationships with customers, strong position in key vertical markets (including financial services, retail, health care, government, non-profits and sports), and network of manufacturing and logistics centers.

Since rumors of the acquisition surfaced earlier this year, some industry pros speculated on how much business the combined company would drive to Relizon’s plants, pointing out that WorkflowOne is quick to market itself as vendor-neutral. Mosher said the combined firm, which has yet to be branded with a name, will outsource approximately $600 million of business annually, a figure he expects to reach $750 million by 2007. “We want our trade network and our relationship with independent manufacturers to grow,” he said. “We have no desire to keep buying manufacturing equipment when it could be far better to outsource. We’re not stuck in any one position—we don’t have to be a manufacturer, and we don’t have to be an outsourcer. We’re truly nimble.”

Relizon might be known as a major direct-seller, but the company outsourced 45 percent of its business last year, Mosher said. He also said WorkflowOne manufactured 25 percent of its business, underscoring a truth in the printing industry: The line between distributor and manufacturer has blurred, and serving clients in the best way possible trumps traditional roles. Mosher said the new company’s salespeople will have the autonomy to use whatever vendor best suits each order, so it remains to be seen how much those salespeople are encouraged to use plants owned by their employer.

A key challenge for the combined company is the amount of work that lies ahead, including deciding best options for technology and infrastructure, marketing and sales, vendor relationships, and other strategies. Rodney Hedeen, Relizon’s former president and CEO, is leading that effort. He and others on Relizon’s former management team will remain for an “extended period of time,” Mosher said.


FedEx Kinko’s Wins GPO Contract to Serve Federal Agencies
The GPO awarded a contract to Dallas-based FedEx Kinko’sSM Office and Print Services that allows all federal agencies direct access to services at FedEx Kinko’s locations worldwide. Under the GPOExpressSM program, the agencies will receive significant discounts and benefits on their printing and finishing needs at any store location, any time. The GPO will test the program with several agencies, which have agreed to participate in the pilot program. FedEx Kinko’s will offer:

• Around-the-clock access to its locations worldwide

• Online ordering

• High-quality printing services, including full-color vinyl banners, posters, back-lit and metal-yard signage, auto magnets, business cards, stationery, invitations, brochures, manuals, presentations, newsletters, flyers and more

• Design and finishing services for digital prints and copies in black-and-white and color

• Binding, mounting and other finishing services

• Print on-demand programs

• Document scanning into various formats

• Digital oversize printing

• Access to a wide range of FedEx Express and FedEx Ground shipping services


IDS Wins Contract from Medical Facility
Integrated Document Solutions® Inc., Dallas, won a 5-year, $3 million contract from Erlanger Health Systems, Chattanooga, Tenn., to provide document management services. Erlanger Health Systems has six locations with 851 beds in the Tennessee valley.


Weyerhaeuser to Sell Mills, Cut Linerboard Production
Weyerhaeuser Company, Federal Way, Wash., is indefinitely curtailing production on its 350,000-ton-per-year containerboard machine in Plymouth, N.C. The company also will sell its composite panels business. The 48-year-old Plymouth No. 1 machine makes linerboard from recycled fiber. The company plans to offer transition benefits to approximately 200 hourly and salaried employees affected by the move.

The company’s composite panels business consists of mills that produce medium density fiberboard (MDF) and particleboard, and are located in Albany, Ore.; Bennettsville, S.C., Eugene, Ore.; Malvern, Ark.; Simsboro, La.; and Clonmel, Ireland. It will continue to operate the mills while it seeks new ownership. The North American mills have the capacity to produce a total of 1.1 billion square feet, while the Clonmel mill has a capacity of 230 million square feet. Approximately 1,000 employees work in the mills.
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